Do you know how the consumer comes to a decision to buy medicines and pharmacy products? Which contact points influence the choice of a particular product - the brand and the sales channel (on-site pharmacy or e-pharmacy)?

We offer Customer Journey research in the pharmaceutical industry in the Baltics - an offer for a qualitative research of the customer's journey to pharmacies in the Baltic States. View the material in English or Latvian in the .pdf files available on this page.

If you want to receive an individual offer for consumer research in Latvia or Customer Journey research in another industry - write to us via the web form on this page, or send a letter to!